FireCare and BS1 Merge to Form FireCare Bristol
We’re thrilled to announce a major milestone in our journey. FireCare and BS1, two leading names in fire protection, are merging to become FireCare Bristol. This exciting development, part of our ongoing evolution within the New Path group, is set to bring enhanced benefits and a stronger service offering to all our customers.
A Unified Force in the New Path Group
FireCare and BS1 have been key components of the New Path group for a significant period, working collaboratively to advance fire safety standards. This merger is a natural evolution of our shared goals and vision. By combining our strengths, we’re excited to introduce FireCare Bristol.
Streamlined Operations for Improved Service
The merger will streamline our operational activities, leading to more efficient and effective service delivery. What does this mean for you? Expect faster response times, improved service quality, and a more cohesive experience. By consolidating our resources and operations, FireCare Bristol will be able to offer you an even higher level of service.
Local Engineers, Local Management
One of the key advantages of FireCare Bristol is that our engineers will remain based in Bristol and managed locally. This ensures that the team you rely on for fire protection, security and electrical services continues to have deep local knowledge and a strong understanding of your community’s needs. Our commitment to local management means you’ll continue to receive the personalised, community-focused service you value.
Proactive Customer Service Excellence
Customer service remains a top priority for us. Under FireCare Bristol, our proactive customer service team will take the lead. Known for their responsiveness and dedication, this team will ensure that your needs are looked after. Whether you’re seeking support or have questions, our team is here to provide exceptional service.
The Best of Both Worlds
FireCare Bristol combines the best of both worlds. You’ll benefit from the local expertise and personalised service provided by our Bristol-based engineers, who understand the unique requirements of your area. Simultaneously, you’ll enjoy the fast, proactive support from our Southampton administrative hub. This combination ensures that you receive both the local touch and the efficiency of a well-coordinated support system.
We remain an NSI (formerly NACOSS) approved company, and all our employees are fully trained, externally screened and vetted (including enhanced CRB checks). We are also working to BAFE standards. Health and safety and excellence in the service we provide is our priority at all times.
Looking Forward
As we transition to FireCare Bristol, our commitment to excellence remains unwavering. We’re excited about the opportunities this merger brings and are dedicated to ensuring a smooth transition that enhances the value and quality of our services.
Thank you for your continued support and trust. We look forward to serving you as FireCare Bristol and delivering even greater excellence in fire protection.
For any questions or additional information about the merger, please contact our customer service team. We’re here to ensure that you experience a seamless transition and continue to receive an exceptional service with FireCare Bristol.
